I had been receiving statements from a local medical facility and corresponding with them every month. I am covered by Medicaid, but they were taking forever to pay.
I never heard of NCO until they reported this debt to the credit bureau. They stated they sent me letters and tried to contact me via phone, which they did not. They would not give me dates they "contacted" me so I could look them up on my phone bill. After the medical facility told them this account is being handled by Medicaid, they started calling my daughter!!
They cannot do that according to law since they never had control of the debt and still don't. They are horrible people.
BTW, this should come off my credit record in 30 days.